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Terms of Service

Last Updated: November 1, 2025 | Effective Date: November 1, 2025

Table of Contents

  1. Acceptance of Terms
  2. Service Description
  3. Account Registration & Responsibilities
  4. Data Access Consent & Grant of Rights
  5. Subscription & Payment Terms
  6. Acceptable Use Policy
  7. Intellectual Property
  8. Data Ownership & Usage
  9. Warranties & Disclaimers
  10. Limitation of Liability
  11. Termination
  12. Changes to Terms
  13. Governing Law & Dispute Resolution
  14. Contact Us
  15. Additional Legal Protections

1. Acceptance of Terms

LEGALLY BINDING AGREEMENT: By accessing, browsing, or using any part of AEDAN's services ("Service"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree to ALL terms, you are PROHIBITED from using the Service and must immediately cease all access.

These Terms constitute a legally binding agreement between you (the "Customer," "User," "you," or "your") and Gaazzeebo, Inc. ("Company," "we," "our," or "us").

1.1 Scope of Agreement

This agreement covers:

  • All use of the AEDAN platform, website, dashboard, widgets, APIs, and related services
  • All data you submit, upload, or transmit through the Service
  • All interactions with our AI systems, customer support, and team members
  • All payment obligations, subscription terms, and billing arrangements

1.2 Authority to Bind

By accepting these Terms, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into contracts
  • If acting on behalf of a business, you have the authority to bind that entity to these Terms
  • All information you provide is accurate, complete, and not misleading
  • You will comply with all applicable laws, including data privacy regulations
Effective Date: These Terms are effective immediately upon your first use of the Service, account creation, or clicking "I Agree," whichever occurs first. Your continued use constitutes ongoing acceptance of these Terms and any modifications.

1.3 Modifications to Terms

We reserve the right to modify these Terms at any time, in our sole discretion, with or without prior notice. Your continued use of the Service after changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms regularly.

2. Service Description

AEDAN is a multi-agent AI restaurant assistant that provides:

  • AI-powered customer conversation handling (reservations, orders, inquiries)
  • Admin dashboard with analytics, customer management, and team collaboration
  • Widget and iframe embedding for your website
  • Menu management and AI training tools
  • Email notifications and confirmations
  • Multi-tier access control (Admin, Manager, Server, Hostess roles)

2.1 Service Tiers

We offer multiple subscription plans with different limits and features:

  • Free Plan: 25 AI conversations/month, 1 restaurant location, basic features
  • Starter Plan: 500 conversations/month, 2 locations, enhanced AI model
  • Professional Plan: 1,000 conversations/month, 5 locations, advanced analytics
  • Growth Plan: 5,000 conversations/month, 10 locations, predictive analytics
  • Enterprise Plan: 20,000+ conversations/month, 25+ locations, dedicated support

Full feature comparison available at aedan.ai/pricing

2.2 Service Availability

  • We target 99.9% uptime SLA (excluding scheduled maintenance)
  • Scheduled maintenance will be announced at least 48 hours in advance
  • Current system status available at status.aedan.ai

3. Account Registration & Responsibilities

3.1 Account Creation

To use AEDAN, you must:

  • Be at least 18 years old
  • Provide accurate restaurant and contact information
  • Have authority to bind your restaurant to these Terms
  • Create a secure password and keep it confidential

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Immediately notifying us of unauthorized access
  • Using strong passwords and enabling two-factor authentication (if available)
Important: Never share your admin credentials with unauthorized parties. Use the team management features to grant access to employees with appropriate role-based permissions.

3.3 Accurate Information

You must:

  • Provide accurate menu information (items, prices, descriptions)
  • Update restaurant hours and availability promptly
  • Ensure contact information is current and monitored
  • Train AEDAN on your specific business policies and offerings

4. Data Access Consent & Grant of Rights

IMPORTANT: Read This Carefully

By creating an account and using AEDAN, you expressly grant aedanrose.ai and Gaazzeebo unrestricted access to all data you input, generate, or collect through the Service. This includes, but is not limited to, all restaurant data, customer information, conversation records, analytics, business metrics, and any other data processed by or stored within the platform.

4.1 Scope of Data Access

Upon registration and throughout your use of the Service, you grant us the right to access, use, process, and analyze:

  • Restaurant Information: Business details, locations, hours, seating capacity, delivery zones, contact information, and operational configurations
  • Menu Data: All menu items, prices, descriptions, categories, modifiers, dietary information, and related content
  • Customer Data: Names, email addresses, phone numbers, conversation histories, preferences, order history, and any personally identifiable information (PII) collected through customer interactions
  • Conversation Records: Complete transcripts of all AI-customer conversations, including reservations, orders, inquiries, and support requests
  • Financial Data: Order values, revenue metrics, transaction data, and business performance statistics
  • Analytics & Metrics: AI performance data, conversation success rates, conversion metrics, customer behavior patterns, and operational insights
  • Employee Data: Team member accounts, roles, permissions, activity logs, and scheduling information
  • Technical Data: System logs, error reports, API usage, integration configurations, and diagnostic information
  • Training Materials: Custom AI training documents, policy guidelines, and business-specific instructions you provide

4.2 Purpose of Data Access

We require access to your data to:

  • Operate and maintain the AEDAN AI service on your behalf
  • Train, optimize, and improve AI models for accurate conversation handling
  • Process customer reservations, orders, and inquiries in real-time
  • Generate analytics, reports, and business insights
  • Provide technical support and troubleshoot service issues
  • Enhance product features and develop new capabilities
  • Ensure platform security, prevent fraud, and maintain service integrity
  • Create anonymized, aggregated datasets for benchmarking and research
  • Comply with legal obligations and enforce these Terms

4.3 Data Usage Rights & Commercialization License

By using AEDAN, you grant us a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid-up license to:

Core Service Operations

  • Store, process, transmit, and distribute your data on our infrastructure and through third-party services (Google Gemini AI, Firebase, Stripe, Railway, etc.)
  • Use your data to train and improve our AI models, both for your specific account and across our entire platform
  • Access your data for quality assurance, auditing, compliance purposes, and Service improvement
  • Share your data with authorized third-party service providers necessary for Service delivery (subject to confidentiality agreements)

Commercial Exploitation & Monetization

You grant us the unrestricted right to commercially exploit your data in the following ways:

  • Data Sales & Licensing: Sell, license, distribute, or otherwise commercialize anonymized, aggregated, or raw data to third parties including market research firms, consulting companies, technology vendors, academic institutions, government agencies, and industry organizations
  • AI Model Development & Licensing: Use your data to train proprietary AI models and language models, then sell, license, or distribute those models to third parties for use in any industry or application (restaurant technology, hospitality, retail, etc.)
  • Industry Research & Reports: Create, publish, and monetize research reports, industry benchmarks, whitepapers, case studies, and insights derived from your data
  • Consulting & Advisory Services: Use insights derived from your data to provide paid consulting, advisory, or analytical services to other businesses
  • Product Development: Develop new software products, features, tools, and services based on patterns and insights discovered in your data, and commercialize those products independently
  • Strategic Partnerships: Share your data with strategic partners, technology companies, and service providers to develop co-branded solutions, integrated platforms, or joint ventures
  • Derivative Works: Create derivative works, databases, datasets, and intellectual property based on your data, with full ownership rights to those derivatives

Scope of License

This license includes the right to:

  • Use your data in both anonymized/aggregated form AND identifiable form (subject to confidentiality agreements with recipients)
  • Combine your data with data from other users and third-party sources
  • Modify, adapt, translate, and create derivative works from your data
  • Publicly display, perform, and distribute your data (in anonymized form)
  • Sublicense your data to unlimited third parties without restriction
  • Transfer this license in connection with a merger, acquisition, or sale of our business

Revenue Rights

You acknowledge and agree that:

  • We retain 100% of all revenue generated from the sale, licensing, or commercialization of your data
  • You have no right to compensation, royalties, revenue sharing, or attribution for our use of your data
  • Your subscription fee is for the Service only; data rights are granted separately and independently
  • Any revenue we generate from your data is our sole property, and you waive any claims to such revenue

Survival of License

This license survives termination of your account. Even after you cancel your account and delete your data:

  • We may continue to use, commercialize, and license any data already aggregated, anonymized, or incorporated into AI models
  • We may continue to sell or license AI models trained on your data
  • We may continue to distribute reports, insights, and derivative works created from your data
  • Third parties who received your data from us may continue to use it in accordance with their agreements with us

In other words: Once you provide data to us, we have perpetual rights to use and commercialize it, even after you leave the platform.

4.4 Customer Data Responsibility

Important: By granting us access to customer data collected through AEDAN, you represent and warrant that:

  • You have obtained all necessary consents from your customers to collect, share, and allow commercialization of their data with us and third parties
  • Your customers have been informed that their data may be used for AI training, research, analytics, and commercialization
  • Your use of AEDAN complies with all applicable privacy laws (GDPR, CCPA, etc.)
  • You have posted appropriate privacy notices informing customers that their data is processed by AEDAN, aedanrose.ai, and our third-party partners
  • You are responsible for any data protection violations resulting from inadequate customer consent
  • You indemnify us against any claims arising from your failure to obtain proper consents

4.5 No Opt-Out from Data Commercialization

Data access and commercialization rights are fundamental requirements of the Service. If you do not agree to grant us these rights, you may not create an account or use AEDAN. There is no option to:

  • Use the Service while restricting our data access
  • Opt out of data commercialization or AI training
  • Limit our right to sell, license, or share your data with third parties
  • Receive compensation or revenue sharing for data use

4.6 Withdrawal of Consent

You may withdraw your consent to ongoing data collection only by:

  • Canceling your account (Settings → Billing → Cancel Subscription)
  • Contacting support to request immediate account termination

IMPORTANT: Withdrawing consent by canceling your account does NOT revoke our rights to data already collected. We retain perpetual rights to use, commercialize, and license all data provided prior to cancellation, as described in Section 4.3 (Survival of License).

5. Subscription & Payment Terms

4.1 Billing Cycle

  • Subscriptions are billed monthly or annually (your choice)
  • Annual plans receive a 20% discount
  • Billing occurs on the same day each month/year
  • Payments are processed automatically via Stripe

4.2 Pricing

  • Current pricing available on our pricing page
  • Prices are subject to change with 30 days notice
  • Existing customers' prices are grandfathered for 12 months
  • All prices are in USD unless otherwise stated

4.3 Payment Methods

  • We accept major credit cards (Visa, Mastercard, Amex, Discover)
  • Enterprise customers may request invoice billing
  • Payment information is securely stored by Stripe (we do not store card numbers)

4.4 Failed Payments

  • If payment fails, we will retry 3 times over 10 days
  • You will receive email notifications of failed payments
  • Service may be suspended if payment is not received within 10 days
  • Account will be canceled if payment is not received within 30 days

4.5 Refund Policy

  • 14-Day Money-Back Guarantee: First-time customers can request a full refund within 14 days of initial subscription
  • Pro-Rated Refunds: No pro-rated refunds for mid-month cancellations
  • Exceptions: Refunds may be granted at our discretion for service outages or technical failures

4.6 Plan Changes

  • Upgrades: Take effect immediately; you are charged the pro-rated difference
  • Downgrades: Take effect at the end of your current billing cycle
  • Cancellations: Cancel anytime; service continues until end of billing period

5. Acceptable Use Policy

5.1 Permitted Uses

You may use AEDAN to:

  • Handle customer reservations, orders, and inquiries for your restaurant(s)
  • Manage employee access and team collaboration
  • Analyze customer data and business performance
  • Embed the widget on your restaurant's website(s)

5.2 Prohibited Uses

You may NOT:

  • Misrepresent your business: Provide false menu items, prices, or availability
  • Spam or abuse: Generate fake conversations to inflate usage metrics
  • Illegal activities: Use AEDAN for any unlawful purpose
  • Reverse engineering: Attempt to decompile, disassemble, or hack the Service
  • Resell access: Sublicense or resell AEDAN to third parties without authorization
  • Competitive analysis: Use AEDAN to build a competing service
  • Excessive load: Abuse rate limits or attempt to overload our systems
  • Data scraping: Use automated tools to extract data from the Service (except via official exports)
Violation Consequences: Violation of the Acceptable Use Policy may result in immediate account suspension or termination without refund.

6. Intellectual Property

6.1 Our Intellectual Property

We own all rights to:

  • The AEDAN platform, software, and AI models
  • The "AEDAN" name, logo, and branding
  • All documentation, training materials, and content we create
  • The multi-agent AI architecture and algorithms

6.2 Your Intellectual Property

You retain ownership of:

  • Your restaurant name, branding, and logo
  • Your menu content, descriptions, and pricing
  • Customer data collected through AEDAN
  • Any custom content you create within the Service

6.3 License to Use

You grant us a limited license to:

  • Display your restaurant information in the widget
  • Process customer conversations using your menu data
  • Store and analyze data to improve AI performance
  • Use anonymized, aggregate data for benchmarking and product improvements

6.4 White-Label (Enterprise Only)

Enterprise customers may request white-label options to remove AEDAN branding from the widget.

7. Data Ownership & Usage

7.1 Your Data

You own all customer data, conversation logs, and business information stored in AEDAN. We are merely a data processor.

7.2 Our Use of Your Data

We use your data only to:

  • Provide the Service (process reservations, generate insights)
  • Improve AI accuracy and performance
  • Provide customer support
  • Comply with legal obligations

7.3 Data Security

We implement industry-standard security measures (see Privacy Policy for details).

7.4 Data Portability

You can export your data at any time in CSV or JSON format via the admin dashboard.

7.5 Data Deletion

Upon account cancellation:

  • We will delete your data within 30 days
  • Backups may persist for up to 90 days
  • Anonymized aggregate data may be retained indefinitely

8. Warranties & Disclaimers

8.1 Service Provided "As-Is"

AEDAN is provided "AS-IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

8.2 AI Accuracy

While AEDAN strives for high accuracy:

  • AI responses may occasionally be incorrect or misunderstood
  • You should review critical reservations and orders
  • We are not liable for errors in AI-generated responses
  • Current AI accuracy: ~95% for intent recognition
Best Practice: Train AEDAN regularly on your menu and policies, and monitor the AI Performance dashboard to identify areas for improvement.

8.3 Third-Party Services

We integrate with third-party services (Google Gemini AI, Stripe, etc.). We are not responsible for their availability, performance, or data practices.

9. Limitation of Liability

CRITICAL LEGAL PROTECTIONS - READ CAREFULLY

THE FOLLOWING PROVISIONS LIMIT OUR LIABILITY AND YOUR LEGAL REMEDIES. BY USING THE SERVICE, YOU ACCEPT THESE LIMITATIONS.

9.1 Maximum Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, GAAZZEEBO'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS, THE SERVICE, OR YOUR USE THEREOF SHALL NOT EXCEED THE LESSER OF:

  • (A) The total amount you paid to us in the 12 months immediately preceding the claim, OR
  • (B) $100 USD

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Complete Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GAAZZEEBO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, ASSIGNS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, exemplary, or punitive damages
  • Loss of profits, revenue, income, anticipated savings, or business opportunities
  • Loss of data, databases, or business information (beyond our obligation to return your data upon request)
  • Loss of goodwill, reputation, or customer relationships
  • Business interruption, downtime, or inability to use the Service
  • AI errors, inaccuracies, or failures in processing reservations, orders, or customer communications
  • Customer complaints, negative reviews, lost customers, or reputational harm resulting from Service use
  • Data breaches, security incidents, cyber attacks, or unauthorized data access
  • Failure to comply with GDPR, CCPA, or other privacy regulations
  • Regulatory fines, penalties, enforcement actions, or legal fees
  • Third-party claims arising from your use of the Service
  • Force majeure events including natural disasters, pandemics, wars, terrorism, government actions, or internet/infrastructure failures
  • Actions or omissions of third parties including Google, Firebase, Stripe, hackers, malicious actors, or other service providers
  • Your reliance on AI-generated responses or business decisions based on Service data
  • Incompatibility with your systems, software, or hardware
  • Unauthorized access to your account due to weak passwords or failure to protect credentials

9.3 Basis of the Bargain

YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION 9 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND GAAZZEEBO, AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS. THESE LIMITATIONS SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

9.4 Indemnification Obligations

You agree to indemnify, defend (at our option), and hold harmless Gaazzeebo, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and court costs) arising from or related to:

  • Your use or misuse of the Service, including any AI-generated content or recommendations
  • Your violation of these Terms, our Privacy Policy, or any applicable laws or regulations
  • Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
  • Any data you provide, upload, transmit, or make available through the Service
  • Inaccurate, misleading, or false menu information, pricing, availability, or business details you provide
  • Your failure to obtain proper consents from customers whose data you collect through AEDAN
  • GDPR, CCPA, or other privacy law violations arising from your use of the Service
  • Customer complaints, disputes, injuries, or damages arising from reservations, orders, or information provided through AEDAN
  • Food safety issues, allergic reactions, or health incidents if AI provides incorrect dietary information based on your menu data
  • Employment disputes, discrimination claims, or labor law violations related to your use of team management features
  • Tax liabilities, audits, or penalties arising from revenue tracked through the Service
  • Your breach of any representations, warranties, or covenants in these Terms
  • Third-party claims arising from AI responses to customer inquiries based on your training data

9.5 Assumption of Risk

BY USING THE SERVICE, YOU EXPRESSLY AND VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH:

  • Using AI systems for business-critical operations (reservations, orders, customer service)
  • Storing sensitive business and customer data on cloud infrastructure
  • Relying on third-party services (Google Gemini AI, Firebase, Stripe, Railway, etc.)
  • Potential cybersecurity threats, hacking attempts, phishing attacks, and data breaches
  • AI hallucinations, errors, misunderstandings, or inappropriate responses
  • Service outages, downtime, bugs, or technical failures
  • Compatibility issues with your website, systems, or devices
  • Changes to features, pricing, or Service availability
  • Regulatory compliance risks under GDPR, CCPA, PCI-DSS, and other laws
  • Business disruption if you become dependent on the Service and it becomes unavailable

9.6 No Liability for AI Actions

You acknowledge and agree that:

  • AI systems are not perfect and may produce errors, hallucinations, or inappropriate responses
  • We are not liable for any AI-generated content, recommendations, or responses
  • You are responsible for reviewing and validating critical reservations, orders, and customer communications
  • You should implement human oversight for high-value or complex customer interactions
  • AI accuracy rates (~95%) mean approximately 1 in 20 interactions may contain errors

9.7 Survival of Limitations

The limitations and exclusions in this Section 9 shall survive termination of these Terms, cancellation of your account, and any breach of these Terms. They apply to all claims, whether based on warranty, contract, tort, statute, or any other legal theory.

9.8 State-Specific Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. If you are located in such a jurisdiction, some of the above limitations may not apply to you. However, the limitations shall apply to the fullest extent permitted by applicable law in your jurisdiction.

10. Termination

10.1 Termination by You

You may cancel your subscription at any time:

  • Via the admin dashboard (Settings → Billing → Cancel Subscription)
  • By contacting support
  • Service continues until the end of your billing period
  • No refunds for partial months (except 14-day guarantee)

10.2 Termination by Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your payment fails repeatedly
  • You engage in fraudulent activity
  • You abuse the Service (spam, excessive usage)
  • We are required by law to terminate access

10.3 Effect of Termination

  • Your access to the Service will be revoked
  • Your widget will stop functioning on your website
  • You will have 30 days to export your data
  • After 30 days, all data will be permanently deleted

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Email notification at least 30 days before changes take effect
  • Dashboard notification banner
  • Updated "Last Updated" date at the top of this page

Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree, you must cancel your subscription before the effective date.

12. Governing Law & Dispute Resolution

MANDATORY ARBITRATION & CLASS ACTION WAIVER

BY AGREEING TO THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO GO TO COURT AND TO PARTICIPATE IN CLASS ACTIONS. PLEASE READ THIS SECTION CAREFULLY.

12.1 Governing Law

These Terms and any disputes arising from or related to the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

12.2 Mandatory Binding Arbitration

EXCEPT AS PROVIDED IN SECTION 12.5 BELOW, YOU AND GAAZZEEBO AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR RELATIONSHIP WITH GAAZZEEBO (COLLECTIVELY, "DISPUTES") SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

12.3 Arbitration Procedures

Arbitration shall be conducted according to the following rules:

  • Arbitration Organization: The American Arbitration Association (AAA) under its Commercial Arbitration Rules, or JAMS if AAA is unavailable
  • Location: Arbitration shall take place in Wilmington, Delaware, or via video conference at the arbitrator's discretion
  • Arbitrator Selection: One neutral arbitrator mutually agreed upon by both parties, or selected according to AAA/JAMS rules
  • Costs: Each party shall bear its own attorneys' fees and costs. Arbitration filing fees and arbitrator fees shall be split equally unless prohibited by law
  • Discovery: Discovery shall be limited to what is necessary and proportional to the dispute
  • Decision: The arbitrator's decision shall be final and binding, with very limited grounds for appeal
  • Enforcement: The arbitration award may be entered as a judgment in any court of competent jurisdiction

12.4 Class Action Waiver

YOU AND GAAZZEEBO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE, CLASS, OR COLLECTIVE PROCEEDING.

This means:

  • You cannot join your claim with claims of other users
  • You cannot participate in a class action lawsuit against us
  • You cannot be a representative or member in a class, consolidated, or representative proceeding
  • You waive any right to have your dispute heard by a jury

12.5 Exceptions to Arbitration

Notwithstanding the above, either party may:

  • Seek injunctive or equitable relief in court to protect intellectual property rights
  • Bring claims in small claims court if the claim qualifies and remains in small claims court
  • Seek provisional remedies in court pending completion of arbitration

12.6 Opt-Out Right

You have the right to opt out of mandatory arbitration. To opt out, you must send written notice to gaazzeebo@gmail.com within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, all disputes will be resolved in court pursuant to Section 12.7.

12.7 Jurisdiction and Venue (If Arbitration Does Not Apply)

If arbitration does not apply or you opt out, you agree that:

  • Exclusive jurisdiction for any disputes shall be in the state and federal courts located in Wilmington, Delaware
  • You irrevocably consent to the personal jurisdiction of such courts
  • You waive any objection to venue in such courts
  • You waive any right to a jury trial

12.8 Statute of Limitations

You agree that any claim or cause of action arising from or related to these Terms or the Service must be filed within ONE (1) YEAR after such claim or cause of action arose, or it shall be forever barred, regardless of any statute of limitations or law to the contrary.

12.9 Severability of Dispute Resolution Provisions

If any portion of this Section 12 is found to be unenforceable or unlawful, the remainder shall remain in effect. However, if the Class Action Waiver (Section 12.4) is found to be unenforceable, then this entire Section 12 shall be null and void, and disputes shall be resolved in court.

12.10 No Jury Trial Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND GAAZZEEBO EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

13. Contact Us

Questions About These Terms?

Email: gaazzeebo@gmail.com

Support: Visit Help Center

Mailing Address:
Gaazzeebo / AEDAN
[Your Business Address]
[City, State ZIP]

14. Additional Legal Protections

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Gaazzeebo regarding the Service. These Terms supersede all prior or contemporaneous agreements, communications, or understandings, whether oral or written.

14.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof. No waiver shall be effective unless in writing and signed by an authorized representative of Gaazzeebo. No single or partial exercise of any right shall preclude further exercise of that right or any other right.

14.4 Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, network failures, telecommunications failures, power outages, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.6 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and Gaazzeebo. No third party (including customers, employees, contractors, or service providers) has any right to enforce or receive benefits under these Terms.

14.7 Relationship of Parties

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, or fiduciary relationship between you and Gaazzeebo. You have no authority to bind Gaazzeebo or make commitments on our behalf.

14.8 U.S. Government Rights

If you are a U.S. government entity, the Service is provided as "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202, with only those rights as granted to all other users under these Terms.

14.9 Export Controls

You agree to comply with all applicable export and import control laws and regulations. You shall not export, re-export, or transfer the Service or any technical data to any prohibited country, entity, or person as specified in U.S. export control laws.

14.10 Survival

The following provisions shall survive termination of these Terms: Sections 4 (Data Access Consent), 6 (Intellectual Property), 7 (Data Ownership), 8 (Warranties & Disclaimers), 9 (Limitation of Liability), 12 (Governing Law & Dispute Resolution), and 14 (Additional Legal Protections).

14.11 Interpretation

Headings are for convenience only and shall not affect interpretation. "Including" means "including but not limited to." "Or" is not exclusive. The words "herein," "hereof," and "hereunder" refer to these Terms as a whole. Any ambiguity shall not be construed against the drafter.

14.12 Notices

All notices under these Terms shall be in writing and deemed delivered when sent to the email address associated with your account (for notices to you) or to gaazzeebo@gmail.com (for notices to us). We may also provide notices via dashboard notifications or website postings.

14.13 Electronic Signatures and Records

Your electronic acceptance of these Terms (by clicking "I Agree," creating an account, or using the Service) constitutes your electronic signature and agreement to be bound by these Terms. You agree that electronic records of these Terms have the same force and effect as if they were paper records signed by hand.

ACKNOWLEDGMENT OF UNDERSTANDING

BY USING AEDAN, YOU ACKNOWLEDGE THAT YOU HAVE:

  • Read and understood these Terms of Service and Privacy Policy in their entirety
  • Agreed to grant us full, unrestricted access to all restaurant and customer data
  • Agreed to grant us perpetual, irrevocable rights to commercialize your data
  • Understood that we may sell, license, and monetize your data for revenue without compensation to you
  • Understood that our data commercialization rights survive account cancellation
  • Agreed to mandatory binding arbitration and waived your right to jury trial and class actions
  • Agreed to the $100 liability cap and all limitations of liability
  • Agreed to indemnify us against all claims arising from your use of the Service
  • Acknowledged the risks of using AI systems for business-critical operations
  • Obtained proper customer consents for data collection and commercialization
  • Agreed to be bound by these Terms as a legally enforceable contract

IF YOU DO NOT AGREE WITH ALL OF THE ABOVE, YOU MUST NOT USE THE SERVICE.

By using AEDAN, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing AEDAN!

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