AI Model
Gemini 2.5 Flash Lite
Gemini 2.5 Flash
Gemini 2.5 Pro
Gemini 2.5 Pro
Gemini 2.5 Pro
Gemini 3 Flash
Multi-language Support (100+)
Customer Memory & Preferences
Multi-Agent AI Architecture
Key Performance Indicators (KPIs)
Customer Behavior Analytics
Shift Trades/Swaps/Coverage
Role-Based Permissions (6 roles)
Support Response Time
48-hour
48-hour
24-hour
12-hour
8-hour
4-hour
Support Type
Email
Email
Priority
Priority
Priority
Dedicated
Add-On: Extra Conversations
$8/100
$8/100
$8/100
$8/100
$8/100
$8/100
Add-On: Extra Emails
$5/100
$5/100
$5/100
$5/100
$5/100
$5/100
Add-On: Extra Employees
$5/emp/mo
$5/emp/mo
$5/emp/mo
$5/emp/mo
$5/emp/mo
$5/emp/mo
Uptime SLA
99.9%
99.9%
99.9%
99.9%
99.9%
99.9%